A Handmade Business Looking Back at 2024
I haven’t done an annual wrap up of my art practice in a few years and I thought it might be time. For the very first time in 2024, I sat down and wrote a spreadsheet of goals for my art business. I don’t know why I had never done it before but I thought it would be interesting to try it.
I participated in a webinar about goal setting with a group of other craft business owners and even though they recommended it, I didn’t assign numbers to anything, but instead made a list of things I would like to accomplish and assigned them to months throughout the year. Why no numbers? Because I really feel like saying “I am going to increase my Etsy sales by 10%” is really something that has too many factors outside of my control. I don’t know what the economy is going to do, I don’t know what Etsy is going to change about how people interact with my shop, I don’t know what sourcing my materials is going to be like and none of those things have anything to do with what I am doing for my business. So instead I focused on the things I can control, like how many new classes I was going to design and release and what projects (like adding a press page to my website) that I wanted to finish.
My theme for 2024 was “Use what you have. Do it better.”
Classes & Teaching
I started my goals with what classes I wanted to teach. My spreadsheet had a goal of teaching about 40 different new classes between online and in-person offerings. That is about 3-4 every month, one released to my website or Skillshare as an online class and the others as in-person or Zoom classes. I am really delighted that I completely blew this goal out of the water. Last year I taught 88 classes. I was actually a little astounded when I tallied it up and counted it a second time. They didn’t fit into my calendar the way I thought they would and I didn’t quite get as many online classes up as I hoped to, but overall I hit the goal and then some.
The classes offered on my website as on-demand classes are definitely the least “successful” of the options. It is so hard to get these in front of the right audience and it feels like a failure; I’ll be totally honest. This is definitely something I am going to take some time to think about in 2025. I have a lot of feedback that people want to take on-demand classes but something there isn’t connecting. And I have had some comments that people don’t want to take classes through Skillshare because of the membership fee, but I have about 50 students there for every 1 that comes to my website.
I also had a Projects goal to create a refreshed “Proposal package” to send out to potential new class partners like fiber art guilds, conferences, and art centers with descriptions, prices, photos etc. I did not get that done, but actually ended up accomplishing what I wanted to with that project which was to get set up teaching with some new organizations. I have 3 brand new partners for 2025 and I reconnected with a couple that I haven’t worked with in a few years. So success, but just not in the way I envisioned it.
Online & In-person Sales
Last year I did a check-in on my best selling items because I felt like something was off. I revisited that and added the data for 2024.
The good news is that the totals in 2024 were a lot like 2023. These stats don’t include my Etsy shop, but my Etsy sales were within 4% of the year before. Interestingly my visits went down and conversion rate nearly doubled. Which means more of the right customers are finding my shop. I’d love to see it grow more, but holding steady is great.
A big difference I see here is that the kind of in-person shows I did changed a lot. I am thinking pretty seriously that I am going to phase out the wearables/accessories/scarves that I have been making for many years. They aren’t all included on this chart. They were very popular at shows prior to 2020 but customers and shows have changed and they just aren’t selling any more. I don’t want to make more because they aren’t really selling and the inventory I have starts to then feel stale. I am so sad about this, because I LOVE designing fabrics and making things from them.
One thing that’s not reflected in this chart is the number of shows it represents. From 2017-2023, I did about 4 in-person shows a year. In 2024, I did 8. Four were shows I do annually, 4 were new. That means that I did roughly the same in sales spread across twice as many events. When an artist tells you that their sales were low this year, that’s what they are talking about. I love doing in-person events and talking to people, but that was discouraging. (A big thank you shout out to everyone who did come to one of my in-person events!!)
I didn’t have any sales related goals in my 2024 spreadsheet because I don’t have a lot of control over that, but I did have some Projects. I cleaned up my Etsy shop, phasing out some things that weren’t selling or were more hassle than they were worth (embroidery kits, stickers) and adding some new items (books, large project bags). I bought a thermal label printer which has made packing orders quicker and having run the online shop for nearly 20 years that was a great little boost of positive energy, making the boring tasks seem a little more fun. I didn’t have it on my list of goals, but I converted 6 kits over to be .pdf patterns instead and those have been selling great in my Etsy shop. So even though people have told me they love the design and asked for kits, patterns are what they are really interested in buying. More of those for next year!
How I balance my business
Most of my goals relate to the way I balance my business. I realized early on in this adventure that relying solely on selling or teaching or exhibiting my art wasn’t going to work for me. I’ve made charts like this in years past and they always vary a little. I like to include grants as part of my balance, but in order to write a grant as an artist, you really have to have a big new project to apply. Right now they are all looking for you to create something new and engage people with that new thing and I really just didn’t have a big new project I wanted to do. I burned out a little on the last one I took on. So right now, this is how I balance. I added those 4 new in-person events to fill in that gap from grants and as I mentioned before I did a lot of new teaching. The “design” category includes things like graphic design contract work & website help that I do for other artists and non-profits.
Use what you have. Do it better.
My theme for 2024 really had to do with a lot of setbacks I’d had the year before. I had to switch up my classes & website hosting unexpectedly. Sales on bestsellers were unpredictable. So I decided to focus on using the tools I had more effectively versus adding a bunch of new things. This had mixed results.
My email service had a complete meltdown and I ended up moving my newsletter/email server to a different service. My emails were blacklisted and that caused ripples for months. I had goals about promoting my newsletter better and I just couldn’t do it because it was all in flux.
I took a bunch of classes on Skillshare about Pinterest marketing and tried to implement a lot of those suggestions. (Complete flop.) I took a couple of classes mostly for fun and skill building. I watched webinars about several different business topics that were mostly either too vague/basic or downright horrifying (ie using AI in your art.) I did meet my goals for learning & improving those areas but I didn’t really get the results I was hoping for in every case.
A couple of big-projects-that-I-can’t-share fizzled out because of circumstances beyond my control. I had time blocked out for them and they didn’t happen. On a super positive note, I got asked to do a couple of other fabric design projects completely unexpectedly and that was fantastic.
The biggest goal that I completely didn’t meet was to write here on my blog more. It just kept getting pushed to the bottom of the to-do list and I didn’t do it. This is definitely going to the top of the list for 2025 and I am going to try to structure the goal a little better. Maybe I need to assign myself topics ahead of time.
Other numbers of the year: I showed work in 4 exhibitions, sold 118 yards of fabric on Spoonflower & 25 rolls of wallpaper.
I looked carefully at all of the other print-on-demand services where my work was sold and decided to close all of them at the end of 2024. It ends up that the commissions I made there were not enough to pay for the time it took me to do the admin (updates, bookkeeping) on them. So goodbye to shops at Zazzle, RedBubble and Michaels MakerSpace. That might not sound like a lot of sales on Spoonflower, but I really only sell about half of what I design there. I have kept many designs for my own use; printing and selling finished products with my designs. Maybe it’s time to think about that too and make some more of those available. I’m not sure.
Wrap Up
Overall I am pretty happy with how the year ended up. My business and practice didn’t grow much “on paper”, but I think I learned a lot and I definitely feel a tipping point for letting go of some things and finding new ones. Now that I’ve looked at the year, I am going to spend some time figuring out what the goals for 2025 should be. I think having a spreadsheet was a great exercise and I have ideas of how to make it work better for me this coming year. I don’t know what my theme for the year is yet, but I was really struck by something Jon Chu (director of Wicked) said last night at the Golden Globes: “Making art that is a radical act of optimism”. That will definitely be a part of what I am thinking about in the coming year.
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